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Delighting Customers Through the Right Customer Experience in the Post-Pandemic Landscape
Delighting Customers Through the Right Customer Experience in the Post-Pandemic Landscape

Thu, Nov 17

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Zoom

Delighting Customers Through the Right Customer Experience in the Post-Pandemic Landscape

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Schedule

Nov 17, 2022, 9:00 AM – 12:00 PM

Zoom

About the event

Delighting Customers Through the Right Customer Experience in the Post-Pandemic Landscape

November 17, 2022 at 9am via zoom platform

Speaker: 

MS. YAYU JAVIER

President and COO at Avanza,Inc.

​

Learn about:

  • Importance of Customer Experience In Loyalty
  • Understanding the Role of Customer Journey/Customer Life Cycle
  • Knowing the Gaps of Perceived and Actual Customer Experience
  • Defining and Creating the Customer Experience
  • Improve Customer Performance through Loyalty Program
  • Ways to Handle Difficult Customers
  • Customer Experience Framework

Deadline for Registration Nov. 14, 2022

Participating PFA Members:

  • K2 Pharmacy   
  • Fruit Magic   
  • Hap Chan   
  • Dermaline  
  • Orange Blush   
  • Mister Donut   
  • CBRC   
  • Brent Gaz

NxtGen Area Finalists:

  • Eggluck - NxtGen
  • Lala Café - NxtGen
  • Sinagtala Meals _ NxtGen
  • 4G Ice Cream - NxtGen
  • Ocana Print - NxtGen
  • Flaming Grill - NxtGen
  • Liberty Wings - NxtGen
  • The Smok Meat - NxtGen

Non-Members:

  • Haim Chicken
  • Haring Manok

Tickets

  • PFA Member

    ₱1,500.00
    +₱37.50 service fee
    Sale ended

  • PFA Member (5 Credits)

    ₱6,500.00
    +₱162.50 service fee
    Sale ended

  • PFA Member (10 Credits)

    ₱10,000.00
    +₱250.00 service fee
    Sale ended

  • PFA Member (20 Credits)

    ₱18,000.00
    +₱450.00 service fee
    Sale ended

  • PFA Member (35 Credits)

    ₱28,000.00
    +₱700.00 service fee
    Sale ended

  • PFA Member (50 Credits)

    ₱37,500.00
    +₱937.50 service fee
    Sale ended

  • Non-PFA Member

    ₱2,500.00
    +₱62.50 service fee
    Sale ended

  • Non-PFA Member (5 Credits)

    ₱10,000.00
    +₱250.00 service fee
    Sale ended

  • Non-PFA Member (10 Credits)

    ₱15,000.00
    +₱375.00 service fee
    Sale ended

  • Non-PFA Member (20 Credits)

    ₱26,000.00
    +₱650.00 service fee
    Sale ended

  • Non-PFA Member (35 Credits)

    ₱38,500.00
    +₱962.50 service fee
    Sale ended

  • Non-PFA Member (50 Credits)

    ₱50,000.00
    +₱1,250.00 service fee
    Sale ended

Total

₱0.00

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